New blended-learning options for first aid

Following last year’s announcement that blended learning would be permitted when delivering first-aid courses, Highfield has launched a new range of e-learning options for learners and tutors.

Blended learning combines the best of digital and online learning with more traditional methods such as classroom and self-directed learning.

Highfield is now offering a range of options that will support blended learning and help save centres time and money. These include:

  • first aid e-learning – interactive learning with end-of-module testing; centres can access full first aid e-learning courses with prices starting from as little as 25p per learner when purchased with registrations
  • ebooks – a free PDF copy of either First Aid at Work or Emergency First Aid at Work for each learner you register for e-learning
  • training presentations – available online to support classroom delivery, and covering areas such as emergency first aid, first aid at work, paediatric first aid, basic life support and automated external defibrillation
  • e-certification –learners’ certificates in a digital format rather than hard copy

All of the above can be purchased directly through the Highfield Awarding Body website when purchasing learner registrations. 

Highfield will still be offering its range of traditional learning options such as books, training aids and hard copy certificates for those who require them.

The Health and Safety Executive (HSE) announced in June that blended learning would be permitted in the delivery of first-aid courses, as long as certain conditions were met:

  • no reduction in the overall time taken for learners to complete first-aid courses
  • a minimum of two thirds training time should be face-to-face
  • practical content of learning outcomes should be delivered and assessed face-to-face

In addition, where learners are required to complete work that forms part of their assessment using distance learning, the following requirements apply:  

  • they should be assessed by a suitably qualified first-aid assessor on completion of the distance learning
  • the first-aid assessor must be satisfied that all assessment criteria for the content delivered by distance learning have been met and auditable evidence should be generated for this purpose
  • the identity of the learner must be confirmed
  • the assessment should be quality assured

If you are a Highfield centre, please contact your account manager for more information on the blended-learning requirements and Highfield’s range of options.

Alternatively, contact us on 0845 2260350/01302 363277 or email us at

New guidance on AED training

New requirements to ensure learners are assessed on the correct use of automated external defibrillators (AED) came into effect at the beginning of 2017.

Aimed at those delivering AED training as part of first aid at work or emergency first aid at work courses, the requirements will ensure learners are assessed on their ability to demonstrate how to place AED pads correctly and how to follow AED instructions.

Centres must also have at least 1 training AED available to allow for effective training and assessment, and learners must be assessed in groups that do not exceed a ratio of 4 learners per 1 AED. Adjustments to lesson plans are allowed as long as the 1:4 ratio is maintained and learners are not disadvantaged.

Likewise, centres running first-aid courses must ensure their tutors and assessors are sufficiently knowledgeable and competent in the use of an AED.  

It is expected that that AED training will be delivered by centres as part of cardiopulmonary resuscitation (CPR) training.

The specifications, as well as the relevant assessment paperwork for each of the qualifications referenced above, is available here.

Highfield’s Holiday Opening Hours

With the festive period fast approaching, we would like to let you know that our offices will close at 17:30pm, Thursday 22 December 2016, and reopen at 08:30am, Tuesday 3 January 2017. Please note that any enquiries we receive between these dates will not receive a response until the offices reopen after the holiday period.
Urgent orders should be placed before 14:00pm on Wednesday 21 December 2016; these orders will be dispatched on a next-day delivery. Non-urgent orders should be placed by 15:00pm on Thursday 22 December 2016. Orders placed after the stated date and time above will be dispatched when our offices reopen on Tuesday 3 January 2017. Should this closure cause issues for your business, please do not hesitate to contact us prior to our final delivery date and we will work with you to find a resolution. 
2016 has been an incredible year for us, which has established us as a key name in many new sectors, we have received the prestigious Queens Award for Enterprise and reconfirmed our position as one of the UK’s leading awarding organisations.
We look forward to an equally successful 2017 as we continue to listen and respond while growing alongside your business. 
From all of us at Highfield, Season’s greetings!

Thinking about becoming a Highfield centre? You don’t want to miss this event!

Places are still available for our upcoming Introducing Highfield event on Thursday 5 January 2017 in Walsall, with guest speaker Richard Sprenger, who will be sharing his expertise on some food safety topics including “Improving food safety” with particular reference to “the Person in Charge System”, he will also lead a participatory discussion on the science associated  with several common practises and some of the terms we use, including the “danger zone”, hand washing, effective use of thermometers, food poisoning and “safe limits” This is a must-attend event for all food safety trainers.

Richard Sprenger speaking at the Oman Food Safety Conference 2016

In addition to this, we will provide delegates with full information on how to transfer from the CIEH to Highfield, following on from the CIEH voluntarily surrendering its awarding organisation status. You will also be able to view Highfield’s supporting training materials on the day.

This morning event (09:00am – 12:00pm) is FREE to attend and is open not only to CIEH customers, but also training providers who would like to find out more about delivering qualifications from Highfield. It goes without saying that we would welcome any of our current customers who would like to attend; it is always good to catch up, receive feedback and see how we can improve.

Attendance at this event will also entitle you to 2 CPD points.

To book yourself and/or your colleagues on to this event, please visit here. Alternatively, you can secure your place by calling our Sales team on 0845 226 0350/01302 363 277 or by emailing the Events team at Spaces will be allocated on a first-come, first-served basis. Book now to avoid disappointment!

Click here to view our 2017 events calendar, to find out when we will be holding an event in your area.

Consultation on English and maths requirements for HEI health programmes

Skills for Health has launched a consultation on what English and maths requirements there should be for entry to higher education institutions’ (HEI) vocational programmes.

The organisation is seeking the views of HEIs, FE providers, healthcare employers, learners and others with experience, or an interest, in delivering English and maths programmes.

Currently there are a range of practices in setting and operating English and maths requirements for entry to ‘pre-reg’ nursing degrees and other vocational health programmes at HEIs in England. However, reports of different practices emerged during working to establish and support employers’ use of the Skills for Health Bridging Programme, including variations in external qualification requirements, the currency of qualifications and the use of internal assessment.

As a result, Health Education England (HEE) has commissioned Skills for Health to research and produce a report, which looks at:

  • what English and maths requirements are set for entry to health-related vocational programmes at HEIs in England, and HEIs’ rationales for these
  • how employers, FE providers and HEIs are addressing skills gaps in English and maths to support progression to the above
  • whether there should be a national English and maths strategy, as an action within Talent For Care and what it should address and include

To take part in the survey, click here

Closing date for responses is 23 December 2016. Skills for Health may wish to discuss some aspects of your response over the phone if you have time and are willing, so please indicate on the survey whether you are happy to be contacted. 


Updates to the 3rd edition of Licensing Course Handbook

aplhbook-2016-003Highfield has updated the 3rd edition of its popular Licensing Course Handbook for those undertaking the Award for Personal Licence Holders (APLH).

Written by sector expert Nicola Bayliss, the 3rd edition focuses on the key points necessary for prospective licence holders, such as:

  • The Licensing Act 2003
  • Personal licences
  • Premises licences
  • Protection of children
  • Powers and enforcement
  • Temporary event notices
  • Responsibility in alcohol retailing

A full description of the changes to the 3rd edition can be downloaded here.

If you do not already own a copy of the Licensing Course Handbook then click here

Review of bus and coach standards

people-1stPeople 1st has launched a review of the national occupational standards (NOS) for bus and coach standards and is inviting employers and stakeholders from the sector to take part.

The organisation, which leads on workforce development for the hospitality, tourism, travel, passenger transport and retail industries, is seeking feedback on the current standards and their effectiveness. 

All comments will be used to inform a revised draft of the NOS, which will be shared for consultation.

A full list of the standards to be reviewed can be found here, along with a feedback form and instructions on on submitting your feedback. 

The deadline for feedback is 2 December 2016. 

Find out more about Highfield at our new event

intro-highfield-bannerWe will be holding a number of events across the UK to introduce you to Highfield and provide further information on our family values, policies and benefits, as well as guidance and support on our registration process.

The events will also provide a platform for feedback to discover how we can continue to improve our services, products and/or qualifications, to become both your awarding organisation and product provider of choice.

The session will also include a food safety update delivered by an expert speaker, focusing on key topics and current issues within the industry.

Dates and locations are:

Friday 9 December 2016 – Doncaster

Food safety presentation delivered by Sarah Daniels

Monday 12 December 2016 – Newcastle

Food safety presentation delivered by Jude Hutchison

Tuesday 3 January 2017 – London

Food safety presentation delivered by Richard Sprenger

Thursday 5 January 2017 – Walsall

Food safety presentation delivered by Richard Sprenger

Tuesday 17 January 2017 – Belfast

Food safety presentation delivered by Professor Chris Elliott

Tuesday 31 January 2017 – Wales

Food safety presentation delivered by Euan MacAuslan

 Areas covered in each event will include:

  • How to switchover from CIEH to Highfield, and our support for you during that process
  • The range of qualifications we offer, and areas for development
  • An introduction to the Highfield team and some of our subject matter experts
  • Highfield future and the move over to the RQF
  • How we provide ongoing support to centres
  • Associated training materials from Highfield International
  • A food safety update from a subject matter expert
  • How can we improve our service, products and qualifications
  • What you want from an awarding organisation

Each morning event (09:00am – 12:00pm) is FREE to attend and is open to not only CIEH customers, but also training providers who would like to find out more about delivering qualifications from Highfield. It goes without saying that we would welcome any of our current customers who would like to attend, it is always good to catch up, receive feedback and see how we can improve.

To book yourself and/or your colleagues on to this event, please visit here. Alternatively, you can secure your place by calling our Sales team on 0845 226 0350 or by emailing the Events team at Spaces will be allocated on a first-come, first-served basis. Book now to avoid disappointment!

We hope that you can join us for what is sure to be an extremely informative event.

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First Aid Qualification Update – Automated External Defibrillator (AED) Training

In June, the Health and Safety Executive (HSE) announced the requirement for all workplace first-aiders to be trained in the use of an automated external defibrillator (AED) from 31 December 2016. This is as a result of a change to the guidelines of the Resuscitation Council UK, which now state that when managing a casualty in need of cardiopulmonary resuscitation (CPR), a first-aider must request an AED.

To accommodate these changes and cover the use of an AED, Highfield will be amending the qualification specification and practical assessment pack for the following qualifications:

Centres running courses from 31 December 2016 will be required to assess learners in the use of an AED. However, this will be optional prior to this date.

We anticipate that the subject of using an AED will be covered in the CPR section of each qualification. Learners should be assessed on their ability to demonstrate the following skills:

  • place AED pads correctly
  • follow AED instructions

Additionally, please note, the following requirements must be met when delivering training on the use of an AED:

  • centres must have 1 training AED available for every 4 learners on a course. This does allow for adjustment to lesson plans so long as the ratio of 1:4 is maintained and centres ensure learners are not disadvantaged.
  • centres running first-aid courses must ensure their tutors and assessors are sufficiently knowledgeable and competent in the use of an AED

We shall keep you updated with any further updates we receive regarding these qualifications. In the meantime, if you require any further information, please contact your account manager.

CIEH – voluntary surrender of recognition

chef-cutting-tuna-fish-by-phanlop88As many of you will be aware, the CIEH has announced it intends to surrender its status as a regulated awarding organisation and is withdrawing its regulated and non-regulated qualification provision. We recognise this is a deeply worrying time for existing CIEH centres, many of whom will have already allocated budgets and purchased resources for programmes of learning and assessment.

Highfield has been operating in the compliance market for over 30 years and has been one of the UK’s leading providers of food safety, health and safety, first aid and numerous other vocationally related qualifications since our awarding arm was established. Highfield is passionate about supporting businesses and continuously raising standards, and currently provides qualifications and learning resources to over 2 million learners per year. Our Chairman Richard actually developed most of the original CIEH food safety courses and is recognised as being one of the world’s leading industry experts.

Highfield is already providing assistance to numerous organisations affected by the announcement and will be offering free registration (usually £400) to all UK-based CIEH centres until 31 December 2016. We will ensure that, given the opportunity to work with you, the transition over to Highfield will be seamless. Also you will have the added benefit that Highfield offers all of the main qualifications (and many more) that were offered by the CIEH. This means you will only need to register with one awarding organisation if you offer a full suite of food safety, HACCP or health and safety qualifications. Our range of compliance qualifications can be viewed here.

Highfield has a very experienced team who can help at any time with any questions you have, however, we also offer a free-to-subscribe food safety LinkedIn group, which has around 1,000 members. If you would like to discuss food safety-related issues with fellow trainers, you may wish to consider joining this group. You can join here

As the UK’s leading provider of compliance qualifications, we are proud to work with a wide range of small and large training providers, colleges, local authorities and corporate clients. Our brand is well known and respected throughout the UK and internationally.

To speak to a member of our team, please call us on 0845 226 0350/01302 363277, or email us at 

You can also contact us on or where we are picking up and responding to messages.